Every Crew member who joins your workforce trusts you with their personal information. Looking after it well protects them, protects your business, and keeps that trust.
What Crew data you hold
In Liveforce, your company may hold Crew profiles and contact details, availability, uploaded documents, and bank details if you collect them. Some of this is sensitive, so it needs extra care.
Who is responsible for what
Your company decides what Crew data to collect and why. Liveforce provides the platform and keeps it secure. That means the choices you make in your settings, like which fields to ask for and who can see them, are your responsibility.
What can go wrong
If Crew data is lost, shared with the wrong person, or kept when it shouldn’t be, it can:
- cause real harm to Crew, such as fraud or identity theft
- lead to complaints, or action from a data protection regulator
- damage the trust Crew and clients place in your business
Data protection laws differ from country to country. This course covers good practice that applies everywhere, but always check the rules where you operate.
What good looks like: You decide what Crew data you hold, so you’re responsible for looking after it.